A reader lately despatched me an e-mail that made my blood boil. In her message, she tells me about what I believe is probably the most outrageous resort charge ever. I used to be infuriated on her behalf to look into it. First, let’s begin along with her message:
Simply had a query for you…
Final week we booked a 7 night time keep on the Westin in Grand Cayman. We often go to the Westin St John and the BVI’s in April however sadly, needed to change plans on account of Irma. We booked 2 rooms with factors for the keep and requested connecting rooms explaining that the second room is for my two younger daughters. To my shock, they informed us they might cost us a charge of $150 PER NIGHT to make sure we had connecting rooms. My husband was infuriated and after talking to the resort supervisor was in a position to decide on paying that charge for three nights as a substitute of seven. We occur to be Starwood Gold standing however that isn’t the purpose. I’ve by no means heard of such a charge. Is that this a typical resort follow?
Thanks prematurely for any perception you’ll be able to lend.
Everyone knows that inns are attempting to determine methods to earn money, some going so far as to nickel and dime their prospects. However this has gone too far, to not point out it’s a security situation.
I requested round and obtained the official phrase from Westin that The Westin in Grand Cayman does cost this charge to ensure a connecting room. The cost isn’t a regular follow throughout Marriott Worldwide inns, nor throughout the Westin model of inns, however is particular to this specific resort.
I believe that’s loopy and my recommendation to the reader who submitted this query is to both cancel the reservation and go to a different resort or go to the resort and never pay the charge. I’d roll the cube and hope that there might be two connecting rooms obtainable. In the event that they do certainly not put the 2 younger ladies in a room subsequent to their dad and mom, then one grownup should keep in every room with one of many youngsters. If they’re older youngsters then I’d allow them to have a celebration within the room so the resort would both change their coverage or refund the visitors within the surrounding rooms who will little doubt complain.
What would you do?
The feedback on this web page should not supplied, reviewed, or in any other case accepted by the financial institution advertiser. It’s not the financial institution advertiser’s duty to make sure all posts and/or questions are answered.
Editorial Observe: The editorial content material on this web page isn’t supplied by any financial institution, bank card issuer, airways or resort chain, and has not been reviewed, accepted or in any other case endorsed by any of those entities.