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How one can Troubleshoot Your T-Cellular Worldwide Knowledge Plan Overseas

How to troubleshoot your T-Mobile international data plan abroadOne of many issues I like about my T-Cellular knowledge plan is that I get free texting and knowledge overseas in 140 nations all over the world. Since I am going to Canada typically, I like the truth that I can use my cellphone there the identical as I do once I’m residence within the U.S. The limitless talk-and-text allotment is identical (as much as 5GB of 4G LTE knowledge) in Canada as it’s at residence (and Mexico, too). The information exterior North America is simply 2G, so my cellphone isn’t quick, however no less than it’s free. Telephone calls are additionally $zero.20 a minute once I’m exterior of North America.

Nonetheless, this week in Toronto my spouse and I have been each having issues getting our T-Cellular knowledge to work until we have been on Wi-Fi. This meant that we couldn’t examine emails, FaceTime or surf the net until we have been on the Wi-Fi, which wasn’t very handy. I known as T-Cellular’s hotline (dial 611) and a pleasant consultant tried to troubleshoot my downside however finally couldn’t. Since my spouse and I each have iPhone Xs, the consultant stated the issue wasn’t on our finish and so transferred me to a specialist.

Right here’s how the specialist fastened it. He informed me to:

  • Dial #766# because it activates knowledge roaming.
  • Reset your community settings (on iPhone you go to Settings >>> Common >>> Reset and choose Reset Community Settings). This erases all of your saved Wi-Fi passwords, which is sort of a ache. The cellphone will then mechanically restart (you should definitely flip knowledge roaming on once more in Mobile when it turns again on).

As soon as the cellphone was again on, it labored! However a pair days later, our telephones stopped working once more, so I known as again. This time, an agent within the Philippines helped. She had me repeat the identical two steps above and each of us have been once more again in enterprise.

Right here’s T-Cellular’s web page on troubleshooting worldwide service issues. Hopefully, this helps.

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