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How Airports Flip Passengers Into Merchandise As a substitute of Clients

In writing about New York’s $13 billion plan to renovate New York JFK airport I identified that the redesign wasn’t about serving the passenger, it is about serving buyers.

Airports aren’t being designed with passengers as the main focus, they’re being designed with promoting to passengers as the main focus.

Proceed studying How Airports Flip Passengers Into Merchandise As a substitute of Clients…

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