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Citi has been Denying Journey Delay Insurance coverage Claims for the Status Card

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Citi Prestige Trip Delay Insurance

Citi has Devalued the Status’s Journey Delay Insurance coverage

In accordance with Physician of Credit score there have been a rise of denied claims coming from the Citi Status card.  These denials have a typical theme, the delay got here due to a missed connection.  This can be a huge change since missed connections are one of many largest causes for lengthy delays.

Associated: Citi ThankYou Premier bank card evaluate

Particulars on Citi Status’s Journey Journey Delay Insurance coverage

Citi Status has top-of-the-line, if not the most effective, journey delay insurance coverage on the market.  It comes with the next phrases:

  • Delay should be no less than three hours
  • Covers you and your journey companions
  • To be eligible for protection below this profit, your Citi card and/or ThankYou Factors should be used to buy no less than a portion of your widespread service fare. Examples embody:
    • Planes
    • Trains
    • Ferries
    • Cruise ships
  • Covers incurred bills due to the delay, as much as $500
    • Lodging
    • Floor Transportation
    • Meals
    • Private or enterprise requirements, reminiscent of toiletries, or objects that the Lined Traveler(s) wants when delayed

Citi Prestige Trip Delay Insurance

Particulars on the Change

Up to now you had been capable of file a declare when you missed a connection and had been stranded for greater than three hours due to it.  This occurred on our final journey to Orlando. We missed our connection by 15 minutes and the following out there flight was 7 hours later :(.

Up to now I’d have been lined by Citi Status’s journey delay insurance coverage however they’ve lately modified their methods.  Will at DoC thinks the adjustments could also be as a result of folks had been tempted to e book flights with dangerous connections with the intention to benefit from the perk.  I are likely to agree with that.

It will have been good to see them put some form of clause in there saying no connections lower than 90 minutes and so on. This may have been a center of the street compromise that might be comprehensible.  In case your first flight is delayed by two hours there’s a good likelihood that you may be stranded on the subsequent airport longer than three hours and also you received’t get compensation for that both.

Conclusion

This transformation is comprehensible, particularly if folks had been abusing it.  I’d have preferred to see them make a compromise of some type although, limiting the quantity of allowed connection time to 90 minutes and so on. with the intention to be eligible for the perk. I assume it’s what it’s now.  It’s nonetheless the most effective card in the marketplace for journey delay insurance coverage but it surely isn’t pretty much as good because it was.


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