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The Andaz Mayakoba is the most recent luxurious resort in a fancy that additionally homes the Banyan Tree, Fairmont and Rosewood 5 star properties. The Andaz opened in late 2016 and accommodates 214 guestrooms unfold throughout two distinct areas.
My Price: 20,000 World of Hyatt factors per night time. (80,000 whole)
Alternate Price: Money charges of $750+ for the primary two nights and $500+ for the third and fourth night time for the standard room.
I used Hyatt factors to pay for my keep which turned out to be an excellent worth. Since our keep started through the week after New Yr’s when occupancy was close to 100%, charges have been actually excessive, however they dropped off a bit in direction of the top of our keep.
The Andaz Mayakoba is positioned on the Riviera Maya about 45 minutes South of Cancun Worldwide Airport and about 10 minutes North of Playa Del Carmen. Mayakoba itself is kind of cutoff from surrounding areas, though it’s pretty straightforward to journey between the 4 resorts both by boat or by golf cart.
Previous to our keep on the Andaz, we spent a number of days on the Hyatt Ziva in Cancun and thus determined to journey between the 2 by way of taxi. The associated fee from the Cancun Lodge Zone was about 700 MXP or roughly $35 USD. This was cheaper than what shuttle corporations have been quoting and appeared like probably the most handy possibility. The associated fee for a taxi from the Andaz again to the airport was $50 USD.
I used to be very a lot trying ahead to my keep on the Andaz Mayakoba having heard in regards to the beautiful property from others. Whereas the wonder did stay as much as the hype, the service at this resort didn’t.
Our check-in expertise began as we entered the beautiful foyer space often known as the “Sanctuary”. This space is modeled to seem like a cenote and it delivers. Like all different Andaz properties, there isn’t any conventional entrance desk and check-in is completed on an iPad as you sit within the foyer. We have been additionally introduced refreshing welcome drinks which had a touch of alcohol.
After checking within the agent appeared a bit nervous as he needed to inform us that our suite wasn’t prepared. I’m not certain if he was new however he didn’t appear to know the best way to break this information to us. After I pushed, he mentioned our room could be prepared in about an hour and that that they had already organized a normal room for us to attend in.
Andaz Mayakoba Lagoon View King Room Evaluation
For the reason that child wanted to nap, we determined to take the common King room on the Lagoon aspect of the property to attend. It’s a respectable sized room with a really good toilet and views of the Lagoon that dominates the higher half of this property. For the standard room I believed it was fairly good.
Buildings on the Lagoon aspect have three tales of rooms with the second story being at resort stage. These buildings are pretty trendy and enticing and are in-built a round sample across the central lagoon. The room we got had a really good view, though based mostly on our observations, some rooms are positively nearer to the water.
After ready over an hour within the room and failing to get the newborn again to sleep, my spouse known as the entrance desk and was knowledgeable that they had no ETA for when our suite could be prepared. We have been informed we may go to discover the resort and they might discover us when the room was prepared. This was fairly upsetting and never one of the best ways to begin a keep at a resort like this.
Andaz Mayakoba Seaside Suite Evaluation
We arrived on the resort at three:15pm and round 6:30pm the Supervisor on Responsibility lastly discovered us on the seaside and introduced us to our room. By that time I wasn’t proud of the delay or lack of communication and he supplied to purchase us dinner that night time within the Mexican restaurant. (Extra on that later.)
The Andaz Mayakoba Seaside Suite is one in all two suites which Globalist members can use a set improve to ensure into. The opposite suite is a Lagoon View Suite which is positioned up on the Lagoon aspect of the property, however has an an identical format. Regardless of the title “Seaside Suite”, you gained’t see any seaside or ocean from this room, nonetheless you can be very near the seaside which is good.
As for the room, it’s fairly massive, though it feels smaller than the marketed 1,100 sq. ft. It options a reasonably large front room and separate bed room with a protracted skinny toilet in between the 2. The decor is kind of trendy and extremely enticing for my part. I’m an enormous fan of Andaz in order that didn’t come as a shock. As with different Andaz properties, all non-alcoholic drinks and snacks are included. Contemplating they cost 80 MXP (~$four USD) for a coke by the pool, that is fairly good.
Whereas some would possibly suppose the toilet location between the 2 rooms is good, I believed it was a bit unusual. The bathroom space has its personal sink and is positioned to the left of the hallway, whereas the bathe and self-importance space is to the appropriate. It really works alright, however it isn’t the very best format I’ve seen.
The Andaz Mayakoba Seaside Suite’s bed room is pretty commonplace, however that isn’t essentially a nasty factor. Our room had a number of home windows together with a balcony which introduced in mild through the day, nonetheless we have been simply in a position to block out the sunshine when it was nap time for the newborn.
As a touring household it’s so good to get a set the place adults could be awake in a single room whereas not disturbing the sleeping toddler within the different. This room served that function virtually completely. My solely criticism (and it’s minor) is that the closet is positioned within the room. This meant I needed to danger waking up the newborn to get stuff I wanted from there. Not an enormous deal although.
In the long run, the true spotlight of this room was not inside, however exterior. The Seaside Suite options two patios. One small patio sits off of the bed room, whereas a bigger patio that includes a plunge pool sits off of the lounge. We used our plunge pool very often and my solely criticism about it’s the temperature. It was about 98 levels once we arrived, however they adjusted that for us. Sadly it returned to that temperature every day and we needed to preserve calling them again to manually repair it.
One different space of minor annoyance for me was the view. The Andaz web site describes this room as, “The suite has lagoon and golf course view with a non-public terrace and plunge pool that overlooks the water canals and pure mangroves.” Should you go to their web site, in addition they have images of the view from a second story suite which appears out over the golf course and the canal past it. Sadly our room was on the bottom ground and solely stared at timber. We couldn’t see something. Right here is our view trying to the left, straight out and to the appropriate.
Might I inform there was a golf course there? Positive, however I couldn’t see it apart from a small patch of inexperienced by a small spacing within the tree. The outline on the web site is inaccurate for this specific suite, regardless that they do have rooms which do have that view. I did convey this as much as the Basic Supervisor and he mentioned he would look into it, nonetheless the outline stays the identical. I don’t suppose this kind of a factor is make or break, however had I identified I might be looking at timber I may need chosen the Lagoon aspect suite.
Half 2 Coming Tomorrow
This assessment was a bit too huge for one put up, so I’m splitting it into two elements. Partly 2 I’ll cowl the resort areas, element the main service points we got here throughout, speak about how the boat tour is superior, present you a cenote you possibly can go to whereas on property, speak about eating and most significantly reply the largest query I had coming in. Must you keep on the Lagoon Facet or the Seaside aspect on the Andaz Mayakoba?
Have you ever stayed at this property? Tell us your ideas within the feedback.
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