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Alaska Airways Now Affords Buyer Service through Textual content Message

In case you had not heard, Alaska Airways is formally the primary airline to supply customer support through textual content message. Now you can attain an airline rep just by texting 82008.

As my pal and #TravelSkills chat co-host Chris McGinnis wrote in his story for SFGate, “The assistance you will get through textual content contains: flight delays and schedule adjustments, emotional or service assist animal requests, seat assignments, upgrades, requesting accessible journey providers and questions in regards to the Alaska frequent flier program, Mileage Plan.” In the meantime, “textual content message customer support can’t assist with making new reservations, voluntary flight adjustments and cancellations, paid seat upgrades, and enrolling in Mileage Plan for those who don’t have an upcoming reservation.”

See Chris’s story for a check drive of the service, and for those who’ve tried it out your self, tell us how your expertise was within the feedback under!

By the way in which: I write a month-to-month column for Alaska Airways’s in-flight journal, Alaska Past Journal. Search for it subsequent time you fly!

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